BALTASAR, S.; MARBUN, T. The Role of Artificial Intelligence in Human Capital Management: A Review at PT. Pos Indonesia. International Journal of Cyber ​​and IT Service Management (IJCITSM), [S. l.], v. 5, n. 1, p. 31–44, 2024. DOI: 10.34306/ijcitsm.v5i1.175. Disponível em: https://iiast.iaic-publisher.org/ijcitsm/index.php/IJCITSM/article/view/175. Acesso em: 12 oct. 2025.