AURORA, C.; MAURITSIUS, T. Creation of RAG Chatbot in Answering Queries Related to Banking Terms Using Microsoft Azure. International Journal of Cyber ​​and IT Service Management (IJCITSM), [S. l.], v. 5, n. 2, p. 144–155, 2025. DOI: 10.34306/ijcitsm.v5i2.209. Disponível em: https://iiast.iaic-publisher.org/ijcitsm/index.php/IJCITSM/article/view/209. Acesso em: 13 oct. 2025.