Marbun, Tonggo, Sora Baltasar, and Eeng Ahman. “Technology Implementation on Objectives and Key Results in PT. Pos Indonesia 2020-2024 Period”. International Journal of Cyber ​​and IT Service Management (IJCITSM) 5, no. 1 (April 1, 2025): 45–57. Accessed October 12, 2025. https://iiast.iaic-publisher.org/ijcitsm/index.php/IJCITSM/article/view/182.