International Journal of Cyber ​​and IT Service Management (IJCITSM) is an international semiannual open-access scientific journal. This journal series provides a forum for Information and Communication Technology (ICT) professionals involved in research and development to share ideas, interact with others, present their latest work, and strengthen collaboration between academics, researchers, and professionals. 

International Journal of Cyber ​​and IT Service Management (IJCITSM) publishes reviews, mini-reviews, case reports, letters to the editor, and commentaries, thereby providing a platform for announcements and discussions on cutting-edge perspectives in the domain of management information systems. All submitted papers will undergo the strict double-blind peer-reviewing process. he Journal is dedicated to publishing manuscripts via a rapid, impartial, and rigorous review process. accepted, manuscripts are approved free open-access instantly upon publication, allowing users to read, download, copy, distribute, print, search, or link to the full texts, thus providing access to a broad readership.

 Journal Title  : International Journal of Cyber and IT Service Management (IJCITSM)
 Language   : English
 ISSN    : P-ISSN : 2797-1325, E-ISSN : 2808-554X
 Frequency   : 2 issues per year (April-October) | more info
 DOI  : 10.34306 by Crossref
 Editor In Chief  : Prof. Dr. Abdul Wahab Abdul Rahman, MSEE., BSC.
 Affiliated Societies  : International Institute for Advanced Science & Technology (IIAST)
 Citation Analysis  : Google Scholar, Scopus
 Journal Imprint  : Imprint

Accepted and published papers on International Journal of Cyber and IT Service Management will be freely accessed in this website and the following abstracting & indexing databases: SINTA, Dimenssion, Garuda, Crossref, ROAD, OneSearch, Google Scholar.

 
ANNOUNCEMENTS

IJCITSM Submitted for EBSCO Evaluation

The International Journal of Cyber and IT Service Management (IJCITSM) has submitted a journal indexing request for potential inclusion in EBSCO research databases, provided by EBSCO Information Services.

November 3, 2026


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IJCITSM under DOAJ Evaluation

The  International Journal of Cyber and IT Service Management (IJCITSM) has submitted its application for evaluation for potential inclusion in the Directory of Open Access Journals (DOAJ).

October 31, 2026


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IJCITSM under INSPEC Evaluation

The International Journal of Cyber and IT Service Management (IJCITSM) has been submitted for evaluation for potential inclusion in the Inspec database, managed by the Institution of Engineering and Technology (IET).

August 5, 2026


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IJCITSM under SCOPUS Evaluation

The International Journal of Cyber and IT Service Management (IJCITSM) has been officially submitted for Scopus evaluation. This milestone reflects our commitment to enhancing international visibility and publication quality.

July 31, 2026


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IJCITSM Achieved SINTA 1 Accreditation

The International Journal of Cyber and IT Service Management (IJCITSM) has successfully achieved the prestigious SINTA 1 accreditation based on the 2024 Scientific Journal Accreditation Period.

July 28, 2026


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Explore articles

Articles

Open access pp. 143-156

Mobile Augmented Reality Service Performance for Interactive Product Visualization and Purchase Confidence

  • Qurotul AiniORCIDCorresponding Raharja University, Indonesia
  • Takumi SaseORCID International Islamic University Malaysia, Malaysia
  • Cut Amalia SaffieraORCID Universitas Islam Kebangsaan Indonesia, Indonesia
  • Rani NuraeniORCID Raharja University, Indonesia
  • Muhammad Farhan KamilORCID Raharja University, Indonesia

DOI10.34306/ijcitsm.v6i2.287 205 Abstract views 110 Downloads

Issues

Vol. 6 No. 2 (2026): October Vol. 6 No. 1 (2026): April Vol. 5 No. 2 (2025): October Vol. 5 No. 1 (2025): April Vol. 4 No. 2 (2024): October Vol. 4 No. 1 (2024): April Vol. 3 No. 2 (2023): October Vol. 3 No. 1 (2023): April Vol. 2 No. 2 (2022): October Vol. 2 No. 1 (2022): April Vol. 1 No. 2 (2021): October Vol. 1 No. 1 (2021): April