Current Issue
Vol. 6 No. 2 (2026): October
This issue features 10 original research articles authored and co-authored by 37 researchers representing 6 countries, reflecting international academic collaboration and knowledge exchange.
Contributing Countries
Indonesia | Malaysia | United Kingdom | New Zealand | Colombia | United States
5 years · 2022–2026All editorial metrics →
International Journal of Cyber and IT Service Management (IJCITSM) is an international semiannual open-access scientific journal. This journal series provides a forum for Information and Communication Technology (ICT) professionals involved in research and development to share ideas, interact with others, present their latest work, and strengthen collaboration between academics, researchers, and professionals.
International Journal of Cyber and IT Service Management (IJCITSM) publishes reviews, mini-reviews, case reports, letters to the editor, and commentaries, thereby providing a platform for announcements and discussions on cutting-edge perspectives in the domain of management information systems. All submitted papers will undergo the strict double-blind peer-reviewing process. he Journal is dedicated to publishing manuscripts via a rapid, impartial, and rigorous review process. accepted, manuscripts are approved free open-access instantly upon publication, allowing users to read, download, copy, distribute, print, search, or link to the full texts, thus providing access to a broad readership.
| Journal Title | : International Journal of Cyber and IT Service Management (IJCITSM) |
| Language | : English |
| ISSN | : P-ISSN : 2797-1325, E-ISSN : 2808-554X |
| Frequency | : 2 issues per year (April-October) | more info |
| DOI | : 10.34306 by Crossref |
| Editor In Chief | : Prof. Dr. Abdul Wahab Abdul Rahman, MSEE., BSC. |
| Affiliated Societies | : International Institute for Advanced Science & Technology (IIAST) |
| Citation Analysis | : Google Scholar, Scopus |
| Journal Imprint | : Imprint |
Accepted and published papers on International Journal of Cyber and IT Service Management will be freely accessed in this website and the following abstracting & indexing databases: SINTA, Dimenssion, Garuda, Crossref, ROAD, OneSearch, Google Scholar.
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Trisakti University, Indonesia Trisakti University, Indonesia Trisakti University, Indonesia Trisakti University, Indonesia DOI10.34306/ijcitsm.v6i2.268 377 Abstract views 325 Downloads
Raharja University, Indonesia 
International Islamic University Malaysia, Malaysia Universitas Islam Kebangsaan Indonesia, Indonesia Raharja University, Indonesia Raharja University, Indonesia DOI10.34306/ijcitsm.v6i2.287 214 Abstract views 115 Downloads
Universitas Muhammadiyah Indonesia, Indonesia Trisakti Institute of Transportation and Logistics, Indonesia STIE Manajemen Bisnis, Indonesia 
EESP Group, United Kingdom DOI10.34306/ijcitsm.v6i2.272 286 Abstract views 142 Downloads
Raharja University, Indonesia Raharja University, Indonesia Raharja University, Indonesia 
Pandawan Group, New Zealand DOI10.34306/ijcitsm.v6i2.284 172 Abstract views 59 Downloads
Universitas Panca Sakti Bekasi, Indonesia Sultan Abdul Halim Mu'adzam Shah International Islamic University, Malaysia DOI10.34306/ijcitsm.v6i2.270 193 Abstract views 95 Downloads
Eduaward Institute, United Kingdom Raharja University, Indonesia Raharja University, Indonesia Raharja University, Indonesia DOI10.34306/ijcitsm.v6i2.295 208 Abstract views 83 Downloads
Universitas Pasundan, Indonesia Universitas Pasundan, Indonesia 
Ilearning Research, Colombia DOI10.34306/ijcitsm.v6i2.281 133 Abstract views 70 Downloads
Raharja University, Indonesia Universitas Terbuka, Indonesia University of Science Malaysia, Malaysia Universitas Pasundan, Indonesia 
ADI Research Center, United States DOI10.34306/ijcitsm.v6i2.278 150 Abstract views 95 Downloads
Catur Insan Cendekia University, Indonesia Catur Insan Cendekia University, Indonesia Ilearning Research Center, Colombia DOI10.34306/ijcitsm.v6i2.288 81 Abstract views 38 Downloads
Raharja University, Indonesia University of Indonesia, Indonesia University of Indonesia, Indonesia Pandawan Researcher, New Zealand DOI10.34306/int.j.cyberitserv.manag..v6i2.292 100 Abstract views 50 Downloads
Raharja University, Indonesia University of Indonesia, Indonesia University of Indonesia, Indonesia Pandawan Researcher, New Zealand DOI10.34306/int.j.cyberitserv.manag..v6i2.292 100 Abstract views 50 Downloads
Catur Insan Cendekia University, Indonesia Catur Insan Cendekia University, Indonesia Ilearning Research Center, Colombia DOI10.34306/ijcitsm.v6i2.288 81 Abstract views 38 Downloads
Raharja University, Indonesia Universitas Terbuka, Indonesia University of Science Malaysia, Malaysia Universitas Pasundan, Indonesia ADI Research Center, United States DOI10.34306/ijcitsm.v6i2.278 150 Abstract views 95 Downloads
Universitas Pasundan, Indonesia Universitas Pasundan, Indonesia Ilearning Research, Colombia DOI10.34306/ijcitsm.v6i2.281 133 Abstract views 70 Downloads
Universitas Panca Sakti Bekasi, Indonesia Sultan Abdul Halim Mu'adzam Shah International Islamic University, Malaysia DOI10.34306/ijcitsm.v6i2.270 193 Abstract views 95 Downloads
Eduaward Institute, United Kingdom Raharja University, Indonesia Raharja University, Indonesia Raharja University, Indonesia DOI10.34306/ijcitsm.v6i2.295 208 Abstract views 83 Downloads
International Journal of Cyber and IT Service Management
Read more →
Vol. 6 No. 2 (2026): October
Vol. 6 No. 1 (2026): April
Vol. 5 No. 2 (2025): October
Vol. 5 No. 1 (2025): April
Vol. 4 No. 2 (2024): October
Vol. 4 No. 1 (2024): April
Vol. 3 No. 2 (2023): October
Vol. 3 No. 1 (2023): April
Vol. 2 No. 2 (2022): October
Vol. 2 No. 1 (2022): April
Vol. 1 No. 2 (2021): October
Vol. 1 No. 1 (2021): April
